Terms of Service

§1.1 This agreement (the "Agreement") constitutes a legal agreement between the user ("User", "you", and "your") and Burmese Employment Agency Pte Ltd, a private limited company registered in Singapore with its registered office address available upon request ("BEA", "we", and "us").

§1.2 This Agreement specifies the terms under which you use our website (the "Website") and any Services (defined below). Please read this Agreement carefully before agreeing to use our Services because they govern your use of the Services. By using the Services, you agree to be bound by the terms of this Agreement (the "Terms of Service") and any other policies or terms communicated to Users by BEA through the Services. If you do not agree to be bound by these Terms of Service, do not use the Services.

§1.3 Please read the following Terms of Service carefully, together with our Privacy Policy (the "Privacy Policy"), which is incorporated by reference into these Terms of Service. If you do not agree to all of these Terms of Service, you may not access or use the Services. Failure to abide by these Terms of Service may result in your immediate suspension of rights and access to the Services.

§1.4 Notice on Eligibility: The Services are intended for: (i) prospective candidates aged 18 or over who are legally eligible to work or to be considered for work in Singapore or other lawful jurisdictions; (ii) prospective employers in Singapore (households, businesses, and institutions) seeking to engage staff in compliance with the Singapore Employment Agencies Act, the Employment of Foreign Manpower Act, and other applicable law; and (iii) partner agencies that source, train, or place workers in accordance with applicable law. You may not use the Services for any purpose that violates applicable law, including for human trafficking, forced labour, illegal recruitment, or any form of exploitative employment. We do not make exceptions.

§1.5 Notice: You agree that disputes regarding the Services will be resolved by binding, individual arbitration, and you waive your right to participate in a class-action lawsuit or class-wide arbitration.

§1.6 The Website is informational. We do not guarantee any specific employment outcome, placement, salary, working conditions, retention period, or candidate availability. The Services are provided "as is" without any condition or warranty whatsoever. Your use of the Services is entirely at your own risk. Accordingly, it is important that you read this entire Agreement carefully to ensure that you fully understand your rights and obligations, and the potential repercussions and liability for you should you fail to adhere to your obligations or in any other way be in breach of this Agreement.

§2.1 Applicable Law: any applicable national, provincial, international, federal, state, county, and local statute, law, ordinance, regulation, rule, code, and order, including (without limitation) the Singapore Employment Agencies Act, the Employment of Foreign Manpower Act, the Personal Data Protection Act 2012, and equivalent laws in the countries our candidates originate from or travel through.

§2.2 Candidate: an individual considered by us, presented by us, or placed by us for employment with an Employer, whether or not such individual is ultimately engaged.

§2.3 Employer: any household, company, agency, or other person engaging or considering engaging a Candidate through the Services.

§2.4 Party: you or us, as applicable, and "Parties": you and us collectively.

§2.5 Partner Agency: a third-party recruitment agency, training provider, or other intermediary with whom we collaborate to source, prepare, or place Candidates.

§2.6 Placement: the introduction of a Candidate to an Employer, and any subsequent engagement, employment contract, or working arrangement that results from that introduction.

§2.7 Prohibited Content: content that: (i) is illegal under Applicable Law; (ii) violates any third party's intellectual property rights, including, without limitation, copyrights, trademarks, patents, and trade secrets; (iii) contains indecent or obscene material; (iv) contains libelous, slanderous, or defamatory material, or material constituting an invasion of privacy or misappropriation of publicity rights; (v) promotes unlawful or illegal goods, services, or activities; (vi) contains false, misleading, or deceptive statements, depictions, or sales practices; or (vii) contains viruses, Trojan horses, worms, or any other harmful, malicious, or hidden procedures, routines, mechanisms, or code.

§2.8 Services: the recruitment, training, placement, and related services that we provide to Candidates, Employers, and Partner Agencies, including the operation of the Website and any related communications channels we make available (such as WhatsApp, messaging applications, telephone, and email).

§2.9 Service Fees: any fees BEA may charge to provide the Services to you, including (without limitation) placement fees, administrative fees, training fees, and processing fees.

§2.10 Training: the pre-departure, pre-placement, or supplementary training programmes we offer to Candidates, including modules covering English communication, manners and etiquette, household cleaning, cooking, and caregiving.

§2.11 Website: the website operated by us at the domain we maintain from time to time, and any successor or related properties.

§3.1 You may use the Services only if you are 18 years or older and capable of forming a binding contract with BEA, and not otherwise barred from using the Services under these Terms of Service or applicable law.

§3.2 During the term of this Agreement, we will provide you access to and use of the Services, which shall be accessible through the internet and through such offline channels as we may operate from time to time. Your right to access and use the Services hereunder is limited, non-transferable, non-sublicensable, and subject to your full compliance with the Terms of Service.

§3.3 You agree that you will not (and will not authorize, permit, or encourage any third party to): (i) attempt to gain unauthorized access to the accounts, communications, or information of other Users of the Services; (ii) use the Services in violation of any Applicable Law; (iii) use the Services to harass, harm, exploit, or endanger any Candidate, Employer, Partner Agency, or other person; (iv) use the Services to recruit for forced labour, debt bondage, illegal employment, or any form of human trafficking; (v) use the Services to build a competitive product or service, or for any purpose not specifically permitted in this Agreement; (vi) interfere with or disrupt the Services; (vii) attempt to circumvent any security measure associated with the Services, access the Services from any location in which they are not offered, or attempt to circumvent any access restrictions; (viii) reverse engineer, decompile, disassemble, or otherwise attempt to discern the source code or any other aspect of the Services; (ix) modify, adapt, or create (or attempt to create) derivative works from the Services or any Candidate profile, photograph, or training material made available through the Services; (x) make any copies of the Services or any Candidate profile, photograph, or training material made available through the Services (or any portion thereof); (xi) resell, distribute, or sublicense the Services or any Candidate profile, photograph, or training material made available through the Services; (xii) remove or modify any proprietary marking or restrictive legends placed on the Services; or (xiii) introduce, post, upload, transmit, or otherwise make available to or from the Services any Prohibited Content.

§3.4 By using the Services, you represent and warrant that you are eligible to engage with the Services in your jurisdiction and that your engagement does not violate any law applicable to you, including any law relating to employment, immigration, or recruitment in your country of residence or in the country in which you intend to live or work.

§3.5 The Services may allow you to access third-party websites or other resources, including those operated by Partner Agencies, training providers, government authorities, and messaging applications. We provide access only as a convenience and are not responsible for the content, products, or services on or available from those resources or links displayed on such websites. You acknowledge sole responsibility for and assume all risk arising from your use of any third-party resources.

§3.6 Candidate profiles, photographs, videos, biographical details, training records, and assessments displayed on or transmitted through the Services are provided for informational and matching purposes. They do not constitute an offer of employment, a guarantee of suitability, or a representation of present or future availability. Engagement of any Candidate by any Employer is the subject of a separate agreement between those parties and is not warranted by BEA except as expressly set forth in a written placement agreement signed by BEA.

§4.1 We may update the Terms of Service from time to time in our sole discretion. If we do, we will let you know by posting the updated Terms of Service to the Website and/or may send other communications. It is important that you review the Terms of Service whenever we update them, or you use the Services. If you continue to use the Services after we have posted updated Terms of Service, this means that you accept and agree to the changes. If you do not agree to be bound by the changes, you may not use the Services anymore. Because our Services are evolving over time we may change or discontinue all or any part of the Services, at any time and without notice, at our sole discretion.

§4.2 We reserve the right to change the list of training programmes, candidate categories, supported countries of origin or placement, fee schedules, and other Service offerings in our sole discretion, for any reason or no reason at all.

§5.1 We may suspend or terminate your access to and use of the Services, at our sole discretion, at any time and without notice to you, including as required by applicable law or any governmental authority, or if we determine that you are violating these Terms of Service. Such suspension or termination shall not constitute a breach of these Terms of Service by BEA. In accordance with any applicable anti-money-laundering, anti-trafficking, anti-fraud, or other compliance policies and practices, we may impose reasonable limitations and controls on your ability to use the Services. Such limitations may include, where good cause exists, rejecting placement or training requests or otherwise restricting you from using the Services. Upon any termination, discontinuation, or cancellation of the Services, the following Sections will survive: §8, §9, §11, and §12.

§5.2 If you choose to terminate this Agreement and cease using the Services, you remain bound by any separate placement, training, or partner agreement you have entered into with us until such agreement is terminated according to its own terms.

§6.1 We may charge fees for Services we make available to you ("Service Fees"), and we reserve the right to change those fees at our discretion upon notice to you. We will disclose the amount of fees we will charge you for the applicable Services at or before the time that you engage those Services.

§6.2 All Service Fees are non-refundable, including if you choose to terminate this Agreement or if we terminate your access to and use of the Services as provided for hereunder, except to the extent expressly required under Applicable Law or under a separate written agreement signed by BEA.

§6.3 You are solely responsible for the payment of any applicable taxes, levies, or duties due with respect to fees you pay to us, salaries you pay to or receive from a Candidate or Employer, or any other amounts paid in connection with the Services. Neither BEA nor any of its agents shall provide any tax, legal, or financial advice. You are strongly encouraged to seek advice from your own qualified advisers regarding the tax and legal consequences of engaging the Services.

§7.1 Recruitment, training, and placement are inherently uncertain. We do not guarantee that any Candidate will be placed, that any Employer will find a suitable Candidate, that any working arrangement will continue for any specified period, or that any Candidate or Employer will perform as represented. We will use commercially reasonable efforts to vet Candidates, deliver Training, and match parties appropriately, but we do not guarantee any specific outcome.

§7.2 You acknowledge that the Services involve the participation of third parties, including Candidates, Employers, Partner Agencies, government authorities, training providers, and immigration consultants, none of whom are controlled by BEA. We are not responsible for, and disclaim all liability for, the actions, omissions, performance, or conduct of any such third party.

§8.1 All right, title, and interest in and to the Services (and all content made available through the Services) is the sole and exclusive property of BEA or its licensors, including all modifications, improvements, adaptations, and enhancements thereto. You acknowledge that the Services are protected by copyright, trademark, and other laws of Singapore and other jurisdictions. You agree not to remove, alter, or obscure any copyright, trademark, service mark, or other proprietary rights notices incorporated in or accompanying the Services.

§8.2 The limited right to access and use the Services is not a sale of the software, training materials, candidate profiles, or other content underlying the Services. This Agreement does not provide the User with any right to receive any software code, training curriculum, candidate database, or other proprietary asset of BEA.

§9.1 You represent and warrant that: (i) you are of legal age to enter into this Agreement; (ii) you have the authority to enter into this Agreement, and where you are entering into this Agreement on behalf of a household, company, or other entity, that you are duly authorized to bind that entity; (iii) you do not intend to use the Services for any purpose that would be in violation of Applicable Law, including any law against human trafficking, forced labour, illegal recruitment, or exploitative employment; (iv) your use of the Services does not violate any Applicable Law; (v) you are in compliance with any anti-money-laundering, anti-trafficking, employment, and immigration obligations applicable to you under the law of your jurisdiction; and (vi) any information you provide to us regarding yourself, a Candidate, an Employer, or any other matter is true, accurate, and not misleading at the time it is provided.

§9.2 To the maximum extent permitted by applicable law, the Services are provided "as is" without any condition or warranty whatsoever, and the entire risk as to satisfactory quality, performance, accuracy, reliability, and completeness is with you. To the maximum extent permitted by applicable law, BEA makes no warranty that access to the Services will meet your requirements or be available on an uninterrupted, secure, or error-free basis. Your use of the Services is at your own risk, and your reliance on any information or data contained in the Services is at your own risk. BEA expressly disclaims all implied and statutory warranties, including without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. BEA further expressly disclaims all warranties arising from the usage of trade and course of dealing. To the maximum extent permitted by applicable law, BEA (i) does not warrant that the Services will meet your requirements or that the Services will operate in combination with other software and (ii) specifically disclaims with respect to the Services any conditions of quality, availability, reliability, security, lack of viruses, bugs, or errors.

§9.3 To the extent that BEA may not, as a matter of applicable law, disclaim any implied warranty, the scope and duration of such warranty will be the minimum permitted under such law. Without limiting the foregoing, BEA makes no representations or warranties with regard to the suitability of any Candidate for any Employer, the suitability of any Employer for any Candidate, the duration of any Placement, or the satisfaction of any party to a Placement.

§9.4 BEA takes no responsibility for, and will not be responsible or liable to you for any losses, damages, or claims arising from: (i) user error such as mistyped contact details, miscommunicated requirements, or misunderstood instructions; (ii) server failure or data loss; (iii) third-party messaging applications, telecommunications networks, or postal services; (iv) unauthorized access to the Services; or (v) any third-party activities, including without limitation phishing, impersonation, brute-force attempts, or other means of attack. BEA is not responsible for any actions or omissions of any Candidate, Employer, Partner Agency, training provider, government authority, or other third party.

§9.5 Some jurisdictions do not allow the exclusion of certain warranties. Accordingly, some of the above disclaimers of warranties may not apply to you.

§9.6 By using the Services, you represent that you are knowledgeable, experienced, and sophisticated in evaluating recruitment, training, and placement arrangements, including in evaluating the suitability of any Candidate, Employer, or Partner Agency. You represent that you have not relied upon any information, statement, omission, representation, or warranty, express or implied, written, or oral, made by or on behalf of BEA in connection therewith, except as expressly set forth in these Terms of Service or in a separate written agreement signed by BEA.

§10.1 You agree not to do any of the following: (a) Use, display, mirror or frame the Services or any individual element within the Services, BEA's name, any BEA trademark, logo or other proprietary information, or the layout and design of any page or form contained on a page, without BEA's express written consent; (b) Access, tamper with, or use non-public areas of the Services, BEA's computer systems, or the technical delivery systems of BEA's providers; (c) Attempt to probe, scan or test the vulnerability of any BEA system or network or breach any security or authentication measures; (d) Avoid, bypass, remove, deactivate, impair, descramble or otherwise circumvent any technological measure implemented by BEA or any of BEA's providers or any other third party (including another User) to protect the Services; (e) Attempt to access or search the Services or download content from the Services using any engine, software, tool, agent, device or mechanism (including spiders, robots, crawlers, data mining tools or the like) other than the software and/or search agents provided by BEA or other generally available third-party web browsers; (f) Use the Services, or any portion thereof, for the benefit of any third party or in any manner not permitted by these Terms; (g) Attempt to decipher, decompile, disassemble or reverse engineer any of the software used to provide the Services; (h) Interfere with, or attempt to interfere with, the access of any User, host or network, including, without limitation, sending a virus, overloading, flooding, spamming, or mail-bombing the Services; (i) Collect or store any personally identifiable information from the Services from other Users of the Services without their express permission, including any Candidate profile or photograph for any purpose other than evaluating that Candidate for a bona fide Placement; (j) Impersonate or misrepresent your affiliation with any person or entity; (k) Violate any applicable law or regulation, including any law against human trafficking, forced labour, or exploitative recruitment; or (l) Encourage or enable any other individual to do any of the foregoing.

§10.2 BEA is not obligated to monitor access to or use of the Services. However, we have the right to do so for the purpose of operating the Services, to ensure compliance with these Terms and to comply with applicable law or other legal requirements. We reserve the right, but are not obligated, to remove or disable access to any Services or content, at any time and without notice, including, but not limited to, if we, at our sole discretion, consider it objectionable or in violation of these Terms. We have the right to investigate violations of these Terms or conduct that affects the Services. We may also consult and cooperate with law enforcement authorities, including the Singapore Ministry of Manpower and the Immigration and Checkpoints Authority, to prosecute Users who violate the law.

§11.1 To the maximum extent permitted by applicable law, you agree that BEA shall not be liable for any loss of information, data, loss of income, loss of opportunity or profits, cost of recovery, personal injury, or other loss, however caused and under any theory of liability, arising from the use of the Services, or any special, incidental, consequential, or indirect damages arising out of or in connection with the use of the Services. This limitation will apply even if BEA has been advised of the possibility of such damages, and these limitations will apply notwithstanding any failure of essential purpose of any limited remedy provided herein. To the maximum extent permitted by applicable law, in no event shall BEA's total liability to any User arising out of or related to this Agreement or your use of the Services exceed the Service Fees paid by you to BEA in the twelve (12) months preceding the event giving rise to the claim.

§11.2 To the maximum extent permitted by law, in no event will BEA's total liability arising out of or in connection with these Terms of Service or from the use of or inability to use the Services exceed the amounts you have paid or are payable by you to BEA for use of the Services or one hundred Singapore dollars (S$100), if you have not had any payment obligations to BEA, as applicable.

§11.3 The exclusions and limitations of damages set forth above are fundamental elements of the basis of the bargain between BEA and you.

§11.4 You agree to defend, indemnify, and hold harmless BEA, and its officers, directors, managers, and employees ("Indemnified Parties") from any and all liabilities, damages, costs, and expenses (including reasonable attorneys' fees) incurred by such Indemnified Parties in connection with any third-party action, claim, or proceeding arising from or related to: (i) your access to or use of the Services; (ii) your violation of these Terms of Service; or (iii) any taxes, levies, duties, or related costs, interest, and penalties, applicable to any fees you pay to or receive from BEA, a Candidate, an Employer, or a Partner Agency. You may not settle or otherwise compromise any claim subject to this Section without BEA's prior written approval.

§12.1 Reservation of Rights. BEA and its licensors exclusively own all rights, title and interest in and to the Services, including all associated intellectual property rights. You acknowledge that the Services are protected by copyright, trademark, and other laws protecting intellectual property. You agree not to remove, alter or obscure any copyright, trademark, service mark or other proprietary rights notices incorporated in or accompanying the Services.

§12.2 Notices. Any notices or other communications provided by BEA under these Terms of Service will be given by posting to the Website, by sending a message to the WhatsApp or email contact you have provided, or by other reasonable means. All notices and other communications you provide under these Terms of Service shall be in writing (including electronic mail and messaging applications) and shall be delivered by hand or courier service, mailed by certified or registered mail, or sent by electronic mail or messaging application. For the purposes of these Terms of Service, the contact details of BEA are: Address: available upon request. Email: [[email protected]]. You may also reach us via the WhatsApp link available on our Website.

§12.3 Assignment. The User may not assign or otherwise transfer any of its rights or obligations under this Agreement without the prior, written consent of BEA. BEA may assign or otherwise transfer this Agreement in conjunction with a transfer of the Services. In all cases of assignment, the assignee agrees in writing to be bound by the terms and conditions of this Agreement. Any assignment or other transfer in violation of this Section will be null and void. Subject to the foregoing, this Agreement will be binding upon and inure to the benefit of the Parties hereto and their permitted successors and assigns.

§12.4 This Agreement shall be governed by and construed in accordance with the laws of the Republic of Singapore, without regard for choice of law provisions thereof.

§12.5 Arbitration. Any dispute, controversy, difference or claim arising out of or relating to this Agreement, including the existence, validity, interpretation, performance, breach or termination thereof or any dispute regarding non-contractual obligations arising out of or relating to it shall be referred to and finally resolved by arbitration administered by the Singapore International Arbitration Centre (SIAC) in accordance with the SIAC Arbitration Rules in force at the time of commencement of the arbitration. The seat of the arbitration shall be Singapore, unless agreed to otherwise by the Parties. The arbitration shall be conducted in the English language. The number of arbitrators shall be one.

§12.6 All disputes and arbitrations must be resolved on an individual basis. Class actions and class arbitrations are not permitted; you may bring a claim only on your own behalf and cannot seek relief that would affect other Users. If there is a final judicial determination that any particular claim (or a request for particular relief) cannot be arbitrated in accordance with this provision's limitations, then only that claim (or only that request for relief) may be brought in court. All other claims (or requests for relief) remain subject to this provision.

§12.7 Severability. If any provision of this Agreement is found invalid or unenforceable by a court of competent jurisdiction, that provision shall be amended to achieve as nearly as possible the same economic effect as the original provision, and the remainder of this Agreement shall remain in full force and effect. Any provision of this Agreement, which is unenforceable in any jurisdiction, shall be ineffective only as to that jurisdiction, and only to the extent of such unenforceability, without invalidating the remaining provisions hereof.

§12.8 Force Majeure. Neither Party shall be deemed to be in breach of this Agreement for any failure or delay in performance to the extent caused by reasons beyond its reasonable control, including, but not limited to, acts of God, earthquakes, strikes, work stoppages, shortages of materials or resources, civil or military disturbances, pandemics, border closures, immigration restrictions, and interruptions, loss or malfunctions of utilities, communications or computer (software and hardware) services (including cloud service providers and messaging applications).

§12.9 Third-Party Beneficiaries. Except for the Indemnified Parties that are third parties, there are no third-party beneficiaries under this Agreement.

§12.10 Complete Understanding. This Agreement constitutes the final and complete agreement between the Parties regarding the subject matter hereof, and supersedes any prior or contemporaneous communications, representations, or agreements between the Parties, whether oral or written, including, without limitation, any confidentiality or non-disclosure agreements. No term included in any confirmation, acceptance, or any other similar document from you in connection with this Agreement will apply to this Agreement or have any force or effect.

§12.11 Waiver. No failure or delay by either Party in exercising any right or remedy under this Agreement shall operate or be deemed as a waiver of any such right or remedy. Except as expressly set forth in these Terms of Service, the exercise by either party of any of its remedies under these Terms of Service will be without prejudice to its other remedies under these Terms of Service or otherwise.